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Neglect – ne·glect

n?'glekt/ - verb - fail to care for properly

It is important for both you, the bike owner, and us, the bike mechanics, to both be clear as to what constitutes "neglect" as it pertains to proper maintenance of your bicycle.

Damages that Constitute NEGLECT

Improper or Lack of Maintenance

    • RUST+CORROSION - Prolonged exposure to Rain/Salty Sea Air/Salty Winter Roads
    • CHAIN/CABLES/DERAILEURS - Over or Under Lubricated/Dirt and Grime Build UpNeglected brake reservoir
    • TIRES/TUBES - Under or Over Inflated
    • AIR SHOCKS - Under or Over Inflated/Leaking Air or Oil/Failure to Follow Recommended Service Intervals
    • HYDRAULIC DISC BRAKES - Failure to Follow Recommended Bleed Service Intervals/Pad or Rotor Contamination
    • RIDING ON LOOSE COMPONENTS/BEARINGS/SUSPENSION PIVOTS
    • ACCELERATED WEAR ON DIRTY/DUSTY/MUDDY BIKES

Crash Damage

    • DERAILLEUR + HANGER - Bent/Broken
    • WHEELS - Severely Bent Rims/ Dented Rims/ Broken Spokes
    • HANDLEBARS/SEAT/SEAT POST - Bent/Broken
    • HANDLEBAR GRIPS/TAPE - Torn/Scuffed
    • FRAME + FORK - Bent/Dented/Cracked
    • AIR SUSPENSION COMPONENTS - Scratched/Gouged/Dented

Normal Wear and Tear that can be neglected

  • TIRES - Worn out/corded/dry rotted/cut
  • TUBES - Punctures/torn valve stems
  • CHAINS - Worn Out /Stretched/Bent
  • CHAINRINGS - Worn Out/Bent/Broken Teeth
  • CASSETTES - Worn Out/Bent/Broken Teeth
  • DERAILLEURS - Worn Out/Bent/Broken
  • CABLES+HOUSING - Corroded/Broken/Frayed/Kinked
  • KICKSTANDS - Bent/Broken
  • HANDLEBAR GRIPS/TAPE - Worn Out/Torn/Dirty/Slipped
  • BRAKE PADS - Worn Out/Contaminated with dirt/oil/metal/etc
  • PEDALS+CLEATS - Worn Out/Broken